Returns & Exchanges

We want you to love what you wear. If something is not right, we will help you exchange or return it.

How long do I have?

You can return or exchange a piece within 7 days of receiving it.

What condition must it be in?

Pieces must be unworn, unwashed and in their original condition with tags attached.

How do I start a return or exchange?

Send us a WhatsApp message with your order reference and the piece you would like to return or exchange. You can drop it at our Oysterbay atelier or we will arrange collection.

When will I get my money back?

Once we receive and check the piece, we refund you by the same payment method, usually within 3 business days.

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